Privacy Policy

1 Introduction

r879 (referred to herein as "the Platform", "we", "us" or "our") operates the website accessible at https://r879.cam as an English-language online gaming information and educational content platform. We serve users in Pakistan and internationally, providing guidance on casino games, sports betting markets, bonus terms and responsible gambling practices.

This Privacy Policy ("Policy") describes how r879 collects, uses, stores, shares and protects personal data obtained from users ("you", "your") who access or interact with the Platform. It also explains the rights you hold in relation to your personal data and how to exercise them.

By accessing or using the Platform, you acknowledge that you have read, understood and agreed to this Policy. If you do not agree to any part of this Policy, you must cease using the Platform immediately.

2 Definitions

For the purposes of this Privacy Policy, the following definitions apply:

• "Personal Data" means any information that relates to an identified or identifiable natural person, directly or indirectly, including but not limited to name, email address, IP address, device identifiers and usage data.
• "Processing" means any operation performed on Personal Data, including collection, recording, storage, alteration, retrieval, use, disclosure, transmission, restriction, erasure or destruction.
• "Data Controller" means r879, the entity that determines the purposes and means of processing Personal Data collected through the Platform.
• "Data Processor" means any third party that processes Personal Data on behalf of r879, under a contractual obligation and subject to appropriate data-processing agreements.
• "User" means any individual who accesses, browses, registers on or otherwise interacts with the Platform.
• "Cookies" means small text files stored on a User's device by a web browser, used to collect browsing behaviour and session information.
• "Consent" means a freely given, specific, informed and unambiguous indication of a User's agreement to the processing of their Personal Data for a stated purpose.
• "KYC" means Know Your Customer, a process by which identity and age verification documents are collected and verified, typically required by licensed gambling operators.

3 Personal Data We Collect

r879 collects Personal Data in two broad categories: data you provide to us directly and data we collect automatically when you use the Platform.

3.1 Data You Provide Directly

• Registration information: email address, chosen username and password when you create an Account;
• Communication data: name, email address and the content of any message when you contact our support team at [email protected];
• Verification data: where applicable, identity documents (CNIC, passport) submitted as part of KYC verification requirements;
• Preferences: language, notification and marketing communication preferences you set within your Account.

3.2 Data Collected Automatically

• Device and browser data: IP address, browser type and version, operating system, device type and screen resolution;
• Usage and analytics data: pages visited, time spent on each page, links clicked, referring URLs and navigation paths through the Platform;
• Cookie and tracking data: session identifiers, persistent preference cookies and analytics tracking identifiers (see Section 8);
• Log data: server-side access logs recording request timestamps, response codes and general location data derived from IP addresses.

3.3 Sensitive Personal Data

r879 does not intentionally collect special categories of sensitive personal data (such as health information, biometric data, racial or ethnic origin, political opinions, religious beliefs or sexual orientation). If you voluntarily disclose such information in communications with our support team, we will treat it with the highest degree of confidentiality and delete it as soon as it is no longer required.

4 How We Collect Personal Data

We collect Personal Data through the following channels:

• Account registration forms — when you sign up for an Account on the Platform;
• Support communications — when you contact us by email at [email protected] or through any on-platform messaging feature;
• Automated technical systems — including web server logs, analytics scripts and first-party cookie tracking as described in Section 8;
• Third-party analytics providers — aggregated, anonymised usage data received from analytics services integrated into the Platform;
• KYC verification processes — where required, identity documents submitted to verify your age and identity in accordance with responsible gambling obligations.

5 How We Use Your Personal Data

r879 uses the Personal Data we collect for the following purposes:

r879 will not use your Personal Data for any purpose that is materially different from those listed above without first obtaining your explicit consent or being legally required to do so.

6 Legal Bases for Processing

Where applicable data protection laws require a legal basis for processing Personal Data, r879 relies on the following:

6.1 Contract Performance

Processing is necessary to perform the contract between r879 and a User — namely, providing access to Platform Services, managing Accounts and responding to support communications.

6.2 Legal Obligation

Processing is necessary for r879 to comply with applicable legal obligations, including age verification, anti-money laundering (AML) obligations and responding to lawful requests from competent authorities.

6.3 Legitimate Interests

Processing is necessary for the purposes of the legitimate interests of r879 or third parties, provided those interests are not overridden by the rights and interests of Users. Such interests include Platform security, fraud prevention, internal analytics and improving the quality of our Services. r879 conducts balancing assessments to ensure User interests are appropriately protected.

6.4 Consent

For processing activities that are not strictly necessary for the provision of Services — such as optional marketing communications and non-essential analytics cookies — r879 relies on your freely given, specific, informed and unambiguous consent. You may withdraw consent at any time without detriment to your existing rights, by contacting [email protected] (plain text address — not a clickable link).

7 Data Sharing & Disclosure

r879 does not sell, rent or trade your Personal Data to any third party for commercial purposes. We may, however, share Personal Data in the following limited and controlled circumstances:

7.1 Service Providers and Data Processors

We engage trusted third-party service providers who process Personal Data on our behalf under binding data-processing agreements. These include hosting providers, analytics platforms, email delivery systems and security services. All such providers are contractually required to process data only in accordance with our instructions and to maintain appropriate technical and organisational security measures.

7.2 Legal Requirements

We may disclose Personal Data where required by law, court order, regulatory direction or other binding governmental authority. Disclosure in this context is limited to the minimum data necessary to comply with the applicable requirement.

7.3 Business Transfers

In the event of a merger, acquisition, restructuring, asset sale or other business transfer, User Personal Data may form part of the transferred assets. r879 will notify Users of any such transfer through a prominent notice on the Platform or by direct email communication prior to the transfer taking effect, where practicable.

7.4 Protection of Rights

We may disclose Personal Data where necessary to protect the rights, property or safety of r879, our Users or the public — including in connection with the investigation of fraud, security breaches or violations of our Terms & Conditions.

8 Cookies & Tracking Technologies

r879 uses cookies and similar tracking technologies to operate, maintain and improve the Platform. The following categories of cookies may be used:

8.1 Strictly Necessary Cookies

These cookies are essential for the Platform to function and cannot be disabled. They include session management cookies, authentication tokens and security cookies. No consent is required for strictly necessary cookies, as they are fundamental to the delivery of the Service you have requested.

8.2 Functional Cookies

These cookies remember your preferences — such as language settings, page layout preferences and login state — to provide a more personalised experience. They are not strictly necessary but significantly enhance usability.

8.3 Analytics Cookies

We may use first-party or third-party analytics cookies to collect aggregated, anonymised data about how Users interact with the Platform — including pages viewed, session duration, traffic sources and navigation patterns. This data helps us understand usage patterns and improve Platform performance. Analytics cookies require your consent where applicable law mandates it.

8.4 Managing Cookie Preferences

You may control cookie settings through your browser's privacy or settings menu. Most browsers allow you to block all cookies, delete existing cookies or alert you before a cookie is placed. Please note that disabling certain cookies may affect the functionality of the Platform. You may also withdraw consent to non-essential cookies at any time by updating your browser settings or contacting us at [email protected] (plain text — not a clickable link).

9 Data Retention

r879 retains Personal Data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable law. Our general retention principles are as follows:

• Account data: retained for the duration of your active Account and for a period of up to five (5) years following account closure, to meet legal, audit and dispute-resolution obligations;
• Support communications: retained for up to three (3) years from the date of last interaction, unless a longer period is required for ongoing dispute resolution;
• KYC and identity verification data: retained for the period required by applicable anti-money laundering and record-keeping regulations — typically five (5) years from verification date;
• Analytics and log data: anonymised and aggregated within 26 months of collection; raw log data deleted after 90 days unless required for security investigations;
• Marketing consent records: retained for the duration of the consent and for one (1) year following withdrawal, as proof of consent management.

Upon expiry of the applicable retention period, Personal Data is securely deleted or anonymised in a manner that prevents re-identification. Where data must be retained for longer due to a legal hold or active dispute, we will restrict its processing for other purposes during that extended period.

10 Data Security

r879 implements appropriate technical and organisational measures to protect your Personal Data against unauthorised access, disclosure, alteration, loss or destruction. Our security practices include, but are not limited to:

• SSL/TLS encryption applied to all data transmitted between your browser and the Platform;
• Encrypted storage of passwords and sensitive account credentials — passwords are hashed using industry-standard algorithms and never stored in plain text;
• Access controls limiting internal access to Personal Data on a strict need-to-know basis;
• Regular security assessments of Platform infrastructure, including vulnerability scanning and penetration testing;
• Incident response procedures to identify, contain and remediate data security incidents promptly;
• Contractual security obligations imposed on all third-party Data Processors handling Personal Data on our behalf.

11 Your Rights Regarding Personal Data

Subject to the laws applicable in your jurisdiction, you may hold the following rights in relation to the Personal Data r879 holds about you. To exercise any of these rights, please submit a written request to [email protected] (plain text — not a clickable link). We will respond within a reasonable timeframe — typically within 30 days of receipt of a verifiable request.

11.1 Right of Access

You have the right to request confirmation of whether r879 holds Personal Data about you, and if so, to receive a copy of that data together with information about how it is processed.

11.2 Right to Rectification

You have the right to request correction of any inaccurate or incomplete Personal Data we hold about you. We will action valid rectification requests promptly.

11.3 Right to Erasure

You may request deletion of your Personal Data where it is no longer necessary for the purpose for which it was collected, where you have withdrawn consent and no other legal basis exists, or where the data has been unlawfully processed. This right is subject to exceptions including legal retention obligations.

11.4 Right to Restriction of Processing

You may request that we restrict the processing of your Personal Data in certain circumstances — for example, while the accuracy of data is being contested or while an objection to processing is being assessed.

11.5 Right to Data Portability

Where processing is based on consent or contract performance and is carried out by automated means, you may request that we provide your Personal Data in a structured, commonly used and machine-readable format.

11.6 Right to Object

You have the right to object to processing carried out on the basis of legitimate interests or for direct marketing purposes. Where you object to direct marketing, we will cease processing your data for that purpose immediately.

11.7 Right to Withdraw Consent

Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing that occurred prior to the withdrawal.

12 Children's Privacy

The Platform is strictly intended for adults aged 18 or over — or the higher minimum age required by the applicable operator or licence jurisdiction. r879 does not knowingly collect, solicit or process Personal Data from any person under the applicable minimum age.

If we become aware that we have inadvertently collected Personal Data from a minor, we will take immediate steps to delete that data from our systems without undue delay. If you are a parent or legal guardian and have reason to believe that a minor has provided Personal Data to r879, please contact us at [email protected] (plain text — not a clickable link) and we will investigate and act promptly.

13 International Data Transfers

r879's server infrastructure and third-party service providers may be located in countries outside Pakistan. Where Personal Data is transferred to countries that do not provide an equivalent level of data protection to the jurisdiction in which you reside, r879 will implement appropriate safeguards to protect your data, which may include:

• Standard contractual clauses or equivalent contractual protections between r879 and the data-importing entity;
• Binding corporate rules where applicable to group-internal transfers;
• Adequacy decisions or equivalent regulatory instruments where available;
• Your explicit consent to the transfer, where required and where no other safeguard is available.

By using the Platform, you acknowledge that your data may be transferred to and processed in countries with different data protection standards than those in Pakistan. r879 takes reasonable steps to ensure such transfers are conducted with appropriate protections in place.

14 Third-Party Links & External Platforms

The Platform may reference, describe or contextualise third-party gaming operators, payment services and sports organisations. While r879 takes care in the content it publishes, we have no control over and accept no responsibility for the privacy practices of any third-party website or platform.

References to payment providers such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah are made for educational and contextual purposes only. r879 does not share any User Personal Data with these providers and does not operate any payment integration with them. Users who interact with third-party Operator platforms do so under those Operators' own privacy policies, which r879 encourages Users to review independently before registering or depositing.

15 Changes to This Privacy Policy

r879 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations or Platform functionality. When material changes are made, the "Last Updated" date at the top of this page will be revised accordingly.

We may also notify registered Users of significant changes by email where we hold a valid email address on file. It is your responsibility to review this Policy periodically. Continued use of the Platform after an updated Policy has been published constitutes acceptance of the revised terms.

Where a proposed change would result in a material reduction in your privacy rights, we will provide reasonable advance notice and, where required by applicable law, seek fresh consent before implementing the change.

16 Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or the way r879 handles your Personal Data, please reach out using the contact details below. All contact information is provided as plain text only — no mailto links or tel links are used on this Platform.

For enquiries specifically related to responsible gambling, age verification or self-exclusion, please visit our Responsible Gambling page. For general platform questions, our FAQ covers the most common topics.